FAQ
We list some FAQ, if you can't find what you want, please contact with us.
What format about the logo before I order?
Logo file AI, PDF, CAD,ESP, SVG are better, because files keep high quality. Also JPG,PNG,JPEG images are all ok.If you just have sketch or some idea, we also can accept, because we have professional designer.
How can I send the logo?
In the ordering process, you c an upload image, text or file.
How can I use brass stamp?
It depends on the material you want to use on. Brass stamp can cold pressing and hot branding.We provide a lot of stamping tool for stamp. You can contact with us and we will recommend you suitable stamping tool.
After ordering, do I need to confirm the logo design and size again?
Usually no need, but if your logo is a little complex, we will contact with you and send the final design to confirm again.
How to make logo gold color?
Use stamp, gold hot foil paper and hot stamping machine to make it!
Should the logo mirror before sending?
No need, we will mirror logo on mold and after stamping, you will get the right logo.
How do I know the logo size?
The logo size is depend on the product size you want to stamp on.So firstly you should make sure the product size and then find suitable logo size.
What about the stamping temperature?
We list some materials stamping temperature,usually we put manual on package.
Where the package shipping from?
We are from China.Thanks
When can I get my order?
For customized orders, we need 2-3days to make and then ship. For normal orders, we have in stock and can ship 1-2days. Delivery time 10-25days, different countries have different shipping time.
